Thursday, August 18, 2011

Customer Loyalty?

I just read an article on Scrapbook Update today written by May Flaum entitled "Inspiring Customer Loyalty".  I have to say this was the best article I have read regarding this topic!!   High praise to May for telling it like it is!  Here is a link to the article:  Scrapbook Update "Inspiring Customer Loyalty"
  I  hope and pray that all the manufacturer's out there and the scrapbook celebs with their names on product listen up and take this to heart!!  I have worked in the retail world for 20+ years and let me tell you this article is spot on!  It is definitely time for a change since complacency has replaced customer service!  Tell me what you think.  Do you agree or disagree?  I am dying to hear!

Until next time!,

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