I just read an article on Scrapbook Update today written by May Flaum entitled "Inspiring Customer Loyalty". I have to say this was the best article I have read regarding this topic!! High praise to May for telling it like it is! Here is a link to the article: Scrapbook Update "Inspiring Customer Loyalty"
I hope and pray that all the manufacturer's out there and the scrapbook celebs with their names on product listen up and take this to heart!! I have worked in the retail world for 20+ years and let me tell you this article is spot on! It is definitely time for a change since complacency has replaced customer service! Tell me what you think. Do you agree or disagree? I am dying to hear!
Until next time!,
Tracy
I hope and pray that all the manufacturer's out there and the scrapbook celebs with their names on product listen up and take this to heart!! I have worked in the retail world for 20+ years and let me tell you this article is spot on! It is definitely time for a change since complacency has replaced customer service! Tell me what you think. Do you agree or disagree? I am dying to hear!
Until next time!,
Tracy
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